Last Updated: April 2, 2026
Welcome to SaffroMellow. By accessing or using our mobile application and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using the SaffroMellow app, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use the app.
2. Use of Services
SaffroMellow provides access to products, services, offers, referrals, and rewards through its platform. You agree to use the app only for lawful purposes and in a manner that does not violate any applicable laws or regulations.
3. User Account
- You are responsible for maintaining the confidentiality of your account details.
- You agree to provide accurate and complete information during registration.
- SaffroMellow reserves the right to suspend or terminate accounts that violate these terms.
4. Orders & Payments
- Prices, availability, and offers are subject to change without prior notice.
- Orders are confirmed only after successful payment or confirmation (as applicable).
- SaffroMellow is not responsible for payment failures caused by third-party payment providers.
5. Delivery
- Delivery timelines are estimates and may vary based on location and product availability.
- SaffroMellow is not liable for delays caused by external factors such as weather, logistics issues, or force majeure.
6. Returns & Cancellations
- Returns are accepted only for damaged or defective products, subject to verification.
- Cancellations may be allowed before the order is dispatched.
- Refunds, if applicable, will be processed within 7–10 business days.
7. Points, Rewards & Referrals
- Reward points and referral benefits are subject to the terms of each program.
- SaffroMellow reserves the right to modify or discontinue any rewards program at any time.
8. Privacy
- We collect and process personal data in accordance with applicable privacy laws.
- Your data is used to improve your experience, process orders, and communicate offers.
- We do not sell your personal data to third parties.
9. Changes to Terms
SaffroMellow may update these Terms & Conditions from time to time. Continued use of the app after changes constitutes acceptance.
10. Contact
For questions, feedback, or support, please reach out via the Help & Support section in the app.